Make a request about your information
You do not need an account, and you do not need to know the law.
Who decides
Most information in InspectPH belongs to the organisation that collected it — the government office or company that inspected your premises, or that employs you. They decide, not us. Where that is the case we pass your request to them, tell you who it went to, and help them answer. Where the information is ours, we answer it ourselves.
What we will do
- Acknowledge within 5 working days.
- Tell you plainly whether it is ours to answer or the organisation's, and who it went to.
- Give you a reference you can quote.
Those are our own commitments, not a statutory deadline — we would rather promise something we can keep than quote a period nobody is bound by.
One limit we would rather you knew now
Inspection records held by a government agency are public records. Under the National Archives Act that office generally may not destroy them, even if you ask, and may have to refuse a deletion request for that reason. If that happens it must tell you which law it is relying on. This limit does not apply to a private organisation — it has no such restriction and decides its own retention. Asking for something inaccurate to be corrected is a different matter either way, and you should ask.
You can go straight to the regulator
You do not have to come to us first, and you do not have to wait for us. The National Privacy Commission takes complaints directly at privacy.gov.ph.
Prefer email?
dataprotection@xypes.com reaches the same person. There is more detail in the Privacy Policy.